General
Is wallpaper washable?
Yes. Our hot embossed vinyl wallpaper is washable and easy to maintain. Most everyday dirt can be removed with a soft damp cloth and mild soap.
Can I use wallpaper inside the shower or as a bathtub backsplash?
No. Wallpaper should never be installed inside showers or in areas with direct, continuous water exposure.
Can I install your wallpaper in a bathroom or a room with high amount of moisture?
Yes, as long as the room has proper ventilation and the wallpaper is not exposed to direct water.
How to Clean and Maintain Wallpaper
Wipe the surface with a soft damp cloth. Avoid abrasive cleaners, harsh chemicals, and sharp objects.
Are Wallpaper Seams Visible?
Our thick hot embossed vinyl surface helps create nearly invisible seams when installed correctly on properly prepared walls.
How to remove wallpaper?
Use a wallpaper steamer to soften the material, then remove the backing with water or steam. Finish with a wallpaper remover solution if needed.
Size and Measurements
What is roll size?
We offer 42 in (106 cm) wide rolls in two lengths: 33 ft and 50 ft.
What size is the repeat for wallpaper pattern?
It depends on the design. Pattern repeat information is listed on each product page.
How do I know how much to order?
Measure each wall separately and use our Wallpaper Calculator for the most accurate estimate.
Do I need to provide exact measurements or should I account for some wiggle room?
Always use the largest wall measurements. Our calculator automatically helps account for proper panel planning.
Do your wallpapers have overlap?
No. Our wallpapers are designed for butt-joint (edge to edge) installation without overlap.
What pattern match does the wallpaper have?
Pattern match varies by design. Most of our solid textures usually require no matching, while patterned designs may require additional material. Pattern repeat information is listed on each product page.
Colors and Samples
Can I get a sample before placing a full order?
Yes. Samples are free—you only pay shipping. Flat rate $6 per order
Is the sample just a piece of wallpaper?
Yes. Every sample is cut from an actual production roll so you can see the true color and texture.
Is the color of the wallpaper the same as in the pictures on the product page?
We do our best to represent colors accurately, but slight variations may occur due to screen settings and lighting.
Material and finishes
Do you have any commercial-grade materials?
No. For commercial projects you have to use commercial-grade materials: Type I and Type II vinyl wallcoverings.
What material is your wallpaper made of?
Our residential collection features premium non-woven wallpaper with a hot embossed vinyl surface for superior durability, texture, and easy maintenance.
Wall compatibility
Do I need to prepare the wall before installation?
Yes. Walls must be smooth, clean, dry, and properly primed before installation. Use special wallpaper sealer such as Roman Rx35 Pro999 or Gardz by Zinsser
My wall is textured. Can I use wallpaper?
We recommend skim coating and sanding textured walls first for the best results.
I rent and will need to remove the wallpaper later, will it damage my wall?
When installed over a properly primed wall using the recommended adhesive, removal is much easier and typically causes minimal damage. But still will require minor wall prep and coat of paint.
Can I Paint Over Wallpaper?
It is generally not recommended. Removing the wallpaper first provides the best long-term result.
Where Can Wallpaper Be Installed?
Wallpaper can be installed in living rooms, bedrooms, dining rooms, offices, hallways, bathrooms with ventilation, and many other interior spaces.
Can You Install Wallpaper Over Old Wallpaper?
We do not recommend it. Removing the old wallpaper and preparing the wall properly will provide a much better finish.
Returns & Refunds
If I order too much, can I return?
Yes. Unopened rolls may be returned within 30 days of delivery according to our Return Policy.
Do you have a Restocking Fee ?
Yes. Approved returns are subject to a 20% restocking fee.
I need more rolls, can you help?
Yes. Contact us with your order number and we’ll do our best to supply rolls from the same production batch.
Shipping
When to expect my order?
Wallpaper rolls typically arrive within 10 business days.
Can I pay for expedite service?
We’re sorry, but we are temporarily not offering this service.
I placed an order but I haven't received tracking information.
Tracking information is usually sent once your order ships. If you haven’t received it within 6 business days, please contact us.
Do you offer free shipping?
We offer free standard shipping on wallpaper roll orders within the contiguous United States.
Installation & Wall Preparation
How should I prepare my wall?
Add additional information about shipping policy.
I have never installed wallpaper, is it easy to DIY?
Our wallpaper uses a paste-the-wall application, making installation much easier, but installation process still requires some knowledge and skills. We recommend to use professional installers.
What glue/paste do you recommend?
We recommend a clear strippable adhesive such as Roman PRO-880 or Roman PRO-838.
Should I prime the wall before installing wallpaper?
Yes. Primer improves adhesion, protects the drywall, and makes future removal much easier. Use special wallpaper sealer such as Roman Rx35 Pro999 or Gardz by Zinsser.
Do you offer installation services?
We currently provide installation services in select areas. CA, FL, CO, TX. Contact us to check availability.